Reframing a Product Weakness
In the late 1990s, Guinness faced a strategic challenge. Its signature stout took longer to pour and had a heavier profile than competing beers, which were often marketed through fast-paced, high-energy advertising. Instead of hiding this disadvantage, the brand chose to embrace it.1
The campaign repositioned waiting as something meaningful. It suggested that anticipation enhanced the final reward, turning a perceived weakness into a defining brand value.
A Cinematic Approach to Advertising
Released in 1999 and directed by Jonathan Glazer, the “Surfer” commercial presented a visually striking narrative rather than a traditional product-focused message.2, 3 It followed surfers waiting for the perfect wave, building tension through slow pacing and atmospheric imagery.2
As the wave formed, its crest transformed into galloping white horses, creating a surreal and mythological scene.2 The black-and-white cinematography emphasized contrast and texture, visually echoing the appearance of a pint of Guinness.2
Storytelling Over Product Promotion
The advertisement barely referenced the product directly. Instead, it relied on metaphor and narrative to communicate its message. The surfers’ patience mirrored the experience of waiting for a perfectly poured Guinness, aligning the brand with ideas of discipline, timing, and reward.
This approach marked a shift from traditional beer advertising. Rather than focusing on consumption or lifestyle imagery, Guinness positioned itself through emotion and symbolism.
Cultural and Commercial Impact
Despite initially performing poorly in research testing, the campaign was released with strong internal confidence.4 It quickly became one of the most recognized and celebrated advertisements of its time, earning major industry awards and widespread acclaim.2, 3, 5
The ad contributed to increased sales and helped reposition Guinness as a more premium and culturally relevant brand.4, 5 Over time, it came to be regarded as one of the most iconic commercials ever produced.2, 4
Building a Long-Term Brand Narrative
The “Surfer” campaign reinforced Guinness’ long-standing message that “good things come to those who wait.”1, 4 By elevating patience into a core brand philosophy, the company created a narrative that extended beyond a single advertisement.
It demonstrated how advertising could move beyond product features and instead build meaning, turning a simple act like waiting into a powerful and memorable brand story.
Sorce: SurferToday
Written with AI assistance, edited by a human. Find out more about our Use of AI.
1. Wikipedia, "Good things come to those who wait (Guinness)", accessed 8 October 2026, for the pour time of a pint of Guinness from the tap, usually quoted as 119.5 seconds, the campaign's aim of turning around negative consumer opinion of that wait, and the line "Good things come to those who wait" as the cornerstone of Abbott Mead Vickers BBDO's pitch for the Guinness account. https://en.wikipedia.org/wiki/Good_things_come_to_those_who_wait_(Guinness)
2. Wikipedia, "Surfer (advertisement)", accessed 8 October 2026, for the television release on 17 March 1999, Jonathan Glazer as director and Abbott Mead Vickers BBDO, London as agency, the surfers waiting for the wave, the "white horses" of the breaking wave turning into actual horses, the distinctive black and white stock, the commercial having won more awards than any other commercial in 1999, including Clio, D&AD and Cannes Lions awards, and its first place as "Best ad of all time" in the Channel 4 and The Sunday Times poll of 2000. https://en.wikipedia.org/wiki/Surfer_(advertisement)
3. Campaign, Bernard Barnett, "THE BRITISH TELEVISION ADVERTISING AWARDS 2000: Gold Awards - The ITV Award/British Television Commercial of the Year", 2000 (day not shown on the page), for "Surfer" for Guinness by Abbott Mead Vickers BBDO, directed by Jonathan Glazer through Academy Films, as Gold winner and British Television Commercial of the Year. https://www.campaignlive.co.uk/article/british-television-advertising-awards-2000-gold-awards-itv-award-british-television-commercial-year/34492
4. Marketing Week, Sarah Vizard, "Guinness's 'Surfer' ad didn't do that well in research 'but we ignored it'", 13 June 2018, for the words of Andy Fennell, Guinness brand director at the time, "It didn't do that well in research, actually. But we ignored the research", and his "profound belief" in the work, for the ad being "a commercial success, beating all its internal targets" and the claim by Walter Campbell of AMV of a 12% uplift in Guinness sales, for the strapline "Good things come to those who wait" built on the time it takes to pour a pint, and for a Marketing Week and YouGov poll in which 25% named "Surfer" the best ad of the 1990s; off whitelist and used for corroboration only. https://www.marketingweek.com/guinness-surfer/
5. Campaign, Jade Garrett, "CLOSE-UP: ADVERTISER OF THE WEEK/GUINNESS - The man who bought surfer and turned stout gold. Surfer is not just 'the best ad ever', it's also boosted sales", date not shown on the page, for "Surfer" having "boosted sales" and having secured "an unprecedented two Gold Pencils" at the D&AD ceremony; the article body sits behind a sign-in, so only the headline and standfirst could be read. https://www.campaignlive.co.uk/article/close-up-advertiser-week-guinness-man-bought-surfer-turned-stout-gold-surfer-not-just-the-best-ad-ever-its-boosted-sales-jade-garrett-writes/33459