A Campaign That Pretended to Be About a Newsletter
In January 2023, Oatly launched a monthly email product called “Spam by Oatly.” On the surface, the campaign appeared to promote newsletter sign-ups, but in reality, it functioned as a large-scale brand awareness initiative.1
The newsletter itself featured intentionally absurd content, including unconventional recipes, internal company stories, and deliberately chaotic formatting.1 This reflected the brand’s established tone of voice, which prioritized humor, unpredictability, and anti-corporate communication.1, 2
“Spam” as a Creative Concept
Instead of avoiding the negative connotations of spam, Oatly embraced them. The campaign was built around the idea of being intrusive, excessive, and slightly irritating on purpose.
This concept was executed literally. Ads were designed to mimic digital spam, with overlapping pop-ups, hard-to-read text, and intentionally disruptive layouts.1
The strategy aligned with Oatly’s broader philosophy that memorable communication often comes from breaking conventions rather than following them.
A Massive Multi-Channel Rollout
To promote the newsletter, Oatly launched a large-scale global campaign across digital, social, and out-of-home channels. The effort included thousands of outdoor placements in high-traffic areas such as airports and train stations across Europe and the United States.1
In some executions, the brand took over entire public spaces, while others used deliberately cluttered visuals to simulate the feeling of being overwhelmed by online ads.1
The campaign also extended into digital formats, including long-form video content and social media activations that disrupted typical user expectations.1
Internal and Participatory “Spamming”
Oatly extended the concept beyond external media. The company reportedly synchronized internal systems to “spam” its own employees’ screens simultaneously, reinforcing the campaign idea at every level.1
Additionally, the brand collaborated with Reddit to create a long-form advertorial post that both explained and parodied the campaign itself.1 This participatory approach encouraged discussion, even when reactions were critical.1
Awareness Over Conversion
Although the campaign technically aimed to increase newsletter sign-ups, Oatly openly framed it as something else. The newsletter acted as a vehicle for brand storytelling rather than a primary business objective.1
The company emphasized that the real goal was to generate conversation and visibility. It accepted that some audiences might find the campaign annoying, arguing that being disliked was preferable to being ignored.1
This approach reflected Oatly’s broader rejection of traditional performance metrics in favor of cultural impact and memorability.1
Reinforcing a Challenger Brand Identity
The “Spam” campaign was consistent with Oatly’s long-term brand strategy established after its rebrand.2 It reinforced the company’s positioning as a challenger to both the dairy industry and conventional marketing norms.1, 2
By deliberately breaking advertising rules and embracing discomfort, Oatly strengthened its identity as a brand that prioritized attention, conversation, and cultural relevance over polish or approval.
Turning Noise Into Brand Equity
Overall, the campaign demonstrated how Oatly used disruption as a deliberate branding tool. What appeared chaotic on the surface was tightly aligned with its identity, tone of voice, and strategic goal of staying culturally visible.
By turning “spam” into a creative concept, Oatly transformed one of advertising’s most negative associations into a recognizable and effective brand asset.
Written with AI assistance, edited by a human. Find out more about our Use of AI.
1. Contagious, "Why Oatly spammed the world into signing up for an oat-milk newsletter", 24 October 2023, off whitelist and used for corroboration only, for the launch of the monthly newsletter Spam by Oatly in January 2023 and its absurdist content (a latte recipe presented as an eye exam, the pets of Oatly employees, a chief executive repeatedly cut off with his name misspelled differently each time), for Oatly's humorous tone, for the campaign across social, digital, out-of-home and video, with more than 4,500 outdoor placements in seven countries, mostly at airports and train stations, in cities including London, Berlin, Stockholm, New York, Amsterdam, Helsinki and Copenhagen, for ads with overlapping pop-ups that made the copy hard to read and the takeover of a section of London's Euston station, for the TikTok hydraulic press video of about five minutes and its nine minute follow-up, for the simultaneous takeover of employees' computers and office screens, for the long-form Megapost made with Reddit's in-house agency KarmaLab as a tongue-in-cheek guide to running a global outdoor campaign for a newsletter, with comments left on and many negative responses, for Oatly's statement that the main goal was brand awareness rather than newsletter sign-ups and that it sets no KPIs for individual efforts, for the remark that Oatly does not wish to be hated but fears being ignored, attributed there by Matthew Gerrard of Reddit's KarmaLab to Oatly creative director Kevin Lynch, and for Oatly seeing dairy as its main competitor. https://www.contagious.com/news-and-views/insight-and-strategy-why-oatly-spammed-the-world-into-signing-up-for-an-oat-milk-newsletter
2. Eat Big Fish, interview with John Schoolcraft, "Oatly: 'Being a Challenger is having a mindset of trying to change something'", undated page, off whitelist and used for corroboration only, for the strategy set in 2012 under chief executive Toni Petersson and a strategy book that, Schoolcraft says, has not changed since, for his account of Oatly as a challenger that took on the dairy sector, which sued it in 2014, and for a tone built on the unexpected and the principle "Be human and not a logo". https://www.eatbigfish.com/thinking/oatly